Changes to business operations at the Trade Licence Unit

03 June, 2020: As the Government of Trinidad and Tobago continues to implement a phased re-opening plan for the country, members of the public are advised that the Trade Licence Unit (TLU) will continue to observe a Limited Visitor Policy. This measure is in keeping with the national guidelines issued by the Government of Trinidad and Tobago to safeguard the health and safety of the nation’s citizenry in respect of the global COVID-19 pandemic. As such, customers are reminded of the continuation of changes made to business operations:

 

  1. All approved Permits and Licences will be transmitted to clients via electronic mail. There will be no collection of licences at the TLU Office. Clients are asked to provide more than one, and up to three (3) notification email addresses, to which approved documents can be delivered. Clients are also encouraged to check their “junk mail” box as well, in the event that the notification was received there. Original copies of all documents will be sent from the TLU directly to the Offices of the Transport Commissioner and the Comptroller, Customs and Excise Division. Therefore, there will be no need for clients to visit the TLU to collect Original copies. Queries can be made via email: tlu@gov.tt or Tel: 623-2931 ext. 3017; 701-1443, 701-1440 or 701 1415.
  2. All supporting documents for Returning Nationals, as well as any requests for amendments, disposals or transfers should be sent to the following email address tlu@gov.tt  or dropped off at the TLU Office utilising the Drop Box Facility provided.
  3. All applications for personal use items under TT$20,000.00 should be emailed to tlu@gov.tt. Exceptions will be facilitated only for the elderly or persons with limited internet access.
  4. Clients who must visit the TLU, are required to make an appointment through email at tlu@gov.tt  or Tel: 623-2931 ext. 3017; 701-1443, 701-1440 or 701 1415.

While these measures are intended to enable Business Continuity in the current circumstances, they are expected to remain in effect beyond the pandemic. The TLU stands ready to facilitate its mandate to provide its full range of services to the public, in line with the strategies set out by the Government of Trinidad and Tobago to minimize the spread of COVID-19.

For clarification or further information on these changes, members of the public can contact Tel: 623-2931 ext. 3017; 701-1443, 701-1440 or 701 1415.  We thank you for your continued cooperation.

 

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